Privacy policy

Controller and contact information:

Ecoisa
VAT ID: FI34672454
Siilipuuntie 15 C 86,
02250 Espoo

asiakaspalvelu@ecoisa.fi

We collect this information:

The customer register stores the customer's first name, last name, street address, zip code, post office, country, e-mail address, telephone number, transaction language, transaction currency. For business customers, the company's name, business ID number and VAT number are also recorded.

In addition, the online store's order information stores information provided by the customer in connection with the order, such as the products of the order, payment method and delivery method (saved with cookies). The regular source of information is the information provided by the customer himself.



What is personal data used for?

- To manage the customer relationship

- For order processing, delivery and archiving

- For statistical purposes

- For marketing purposes

The processing of personal data complies with the requirements of the EU data protection regulation, which have been in force since May 25, 2018.



How long will my personal data be kept?

We keep personal data for as long as necessary to fulfill the purposes of use of the register. Some information may be kept longer due to legal obligations, such as accounting and consumer trade obligations.



Transfer of information to third parties

We hand over personal data to partners handling logistics and payment services to enable the operation of the online store. Data is not transferred outside the EU or EEA. The information in the marketing register is stored in the controller's secure system, which utilizes the security software of different operating systems.

Access to the system requires entering a username and password. The system is protected by effective and modern technical means. The data in the register can only be accessed and used by certain employees of the registrar defined in advance.



Customer rights

- Right of inspection

- Right of rectification

- Withdrawal of consent

- Right of deletion

The registered person has the right to prohibit the controller from processing their own data for direct advertising, distance sales and other direct marketing or market research. The ban must be made in writing and addressed to the person responsible for registry matters.

The registered person has the right to check the information stored in the register and to receive copies of it. The inspection request must be made in writing to the person responsible for registry matters. If necessary, the controller corrects or supplements incorrect, unnecessary, incomplete or outdated personal data on his own initiative or at the request of the data subject.



Cookies

Cookies are small text files that websites store in your browser when you visit them. Cookies usually contain the name of the website and a unique identifier.

Cookies help to improve your user experience in our online store (for example by remembering which products you have added to your shopping cart) We use third-party cookies to track how customers use our online store and how they arrive at our site, which in turn helps us create better campaigns.

Cookies on our website are not necessary, but they are likely to improve your user experience.



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